Sales Scripts That Sell
by Teri Kwal Gamble
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- Language: english
- Author: Teri Kwal Gamble
- Format: paperback, 181 pages
- Publisher: AMACOM/American Management Association
- ISBN: 9780814474211 (0814474217)
- Release date: September 26, 2007
About The Book
Whatever the scenario, effective salespeople know how to immediately establish customer rapport, build trust and self-confidence, overcome resistance and objections — and win sales. Completely updated with all new material, Sales Scripts That Sell puts the most powerful selling scripts at readers’ fingertips, providing solutions for a wide range of sales situations.
An all-in-one training manual for every level of experience, the book is arranged by selling activity, including:
* prospecting * controlling the sale * countering objections * handling stalls * closing * getting referrals.
Complete with new scripts for e-mail and voicemail, this go-anywhere, easy-reference guide ensures that the language salespeople use is positive, effective, and on target. The book contains motivational introductions, warm-up exercises, memory joggers, and even “stage directions,” with instructions on use and delivery. Proven, practical, and all new, this is a must-have book for sales professionals everywhere.
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